VoIP
With any successful business comes the need for good communication and collaboration. Using tools such as business phones, video conferencing, chat/instant messaging, texting, and file sharing/management is a necessity for the functionality of a modern-day business. Having all these features separately is not only more expensive but it can be complicated to patch together.
Crystal Clear Call Quality
Scalable Solutions
Wherever, Whenever Communications
Desk Phone
We enhanced desk phone systems for a local IT consulting firm in Mount Laurel, NJ. Our team streamlined the integration process, enabling seamless communication between desk phones and other devices, boosting overall office productivity.
Laptop
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Mobile Device
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Integrated with Contact Center
Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.
Features that maximize efficiency, productivity and control
AUTO ATTENDANT
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..
PRESENCE
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
INTEGRATIONS
Build greater efficiency into customer interactions. Integrate voice, video, messaging, and contact center functionalities.
Unite Rooms
Keep your remote and in-office workforce even more connected by extending the powerful collaboration capabilities of Unite to any conference room, giving an integrated experience for video conferencing and screen sharing.
Company Messaging
Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.
AI Assistant
Increase productivity using Generative AI to access information more easily and help with daily tasks right within the mobile and desktop app.
Empower Your IT Strategy Today
Partner with Disks Etc. in Mount Laurel, NJ to enhance your business operations. Our expert consulting services ensure robust and efficient IT solutions tailored to your needs.